Online grocery shopping has become a thing since the pandemic. And people from all over the world started preferring ordering groceries online rather than going to the grocery store in person. 

To respond to the customers’ needs and necessities, the grocery stores have also opted to sell their groceries online through a website or an app. 

App-based grocery stores sell more since people of this generation are highly tech-savvy and love their goods and services being delivered online. 

Here, in this blog, we’ll be getting to know a few grocery giant stores that decided to sell their products online to keep their customers happy and connected!

What are humans without comparison? We always want to go for the best, and it’s possible only by comparing standards, output, quality, and time. 

Let’s dig into what grocery stores have been compared to know the best amongst the lot. 

Online Grocery Shopping: IGA vs. Woolworths vs. Coles

These are some of Australia’s biggest grocery shopping centres that have been converted online to keep up with the customers. So now, you don’t have to panic buy but procure fresh produce whenever you want at the tip of your fingers. 

Independent Grocers of Australia (IGA): 

IGA has secured 1st place as the favourite online grocery store in Australia for 2nd time in a row. IGA has been in the market for so long that when you were a teenager, you worked there part-time, or you knew someone who worked in IGA part-time. That’s how famous people are! 

Woolworths: 

Woolworths was started in 1924, and since then, they have been one of the most loved supermarkets in Australia. 

They operate based on ‘Priority Assitance’ home delivery services, which means they deliver to the elderly, the sick, the disabled, and the people in isolation (during COVID) before delivering it to others. (How considerate!)  

Coles: 

Coles is one of the high-demand supermarkets in Australia and has stayed that way for so long. Their prices are reasonable with free delivery (conditions apply *). 

They provide free delivery for the first order you ($100 or more) place with them. And for orders that are $250 or more in value are also applicable for free delivery. 

What are the differences between IGA vs. Woolworths vs. Coles? 

Get to know what online grocery platform is more beneficial to get the maximum output while doing your grocery shopping. 

1. Delivery cost: 

• The delivery cost for IGA is around $4 – $12. And it strictly depends on the time slot you select for making the delivery and the availability of the delivery executive.
• The delivery cost of Woolworths ranges from $1- $15. But if you order groceries worth $300 or more, there are no delivery charges. 
• The delivery cost of Coles is between $4-$11, and if you order groceries worth $250 or more, then delivery is free of charge. 

1. Product availability:

• IGA has 87% of the brand products that their customers demand. 
• Woolworths has 73% of the products that are brand specified by their customers. 
•  Coles has 69% of the brand of products required by their customers. 

1. Discounts: 

• IGA gives discounts on about 72% of the products that are available on their shelves. 
• Woolworths offers around 70% of product discounts for their customers. 
• Coles offers its customers 60% of its products at a discounted price. 

1. Click & Collect option: 

• IGA has a click & collect option. The customers must show their ID and order number and collect their groceries from the IGA staff.
• Woolworths has personal shoppers to bag your groceries and keep them ready to pick up at your convenience.   
• Coles has a click & collect rapid where you’ll have to place at least 40 products and a cumulative bill of $30 for this system to work. 

1. Checkout and payment ease: 

• 75% of the customers of IGA feel that they can add, edit and delete items off their cart and proceed to checkout for the payment process more comfortably compared to other online stores. 
• 73% of Woolworths customers face no difficulty in managing their cart and proceeding to checkout. 
• 69% of Coles customers feel the online grocery checkout process of Coles seems comfortable for them. 

Aspects to consider while choosing the best online grocery shopping store: 

These are the aspects to consider when you want to shop from the best online grocery store in all of Australia. 

• The range of products and customer-expected brands available in their store.
• Quality of the natural products. 
• Checking the availability of locally produced food items in their store. 
• Finding the products under respective brands with ease.
• Price of the products and the discounts available for each item. 
• Quality condition of the frozen food and their delivery time. 
• Accuracy in product availability information.
• Clarity of the product details on the online portal. 
• On-point refund or exchange assistance. 
• The number of available doorstep delivery slots. 
• Easy checkout and payment procedure. 
• Reasonable cost of delivery.
• Commonly used payment method. (e.g., cash, cards, UPI, net banking, etc.) 
• Punctuality in delivery in the stipulated delivery time. 
• Friendliness of delivery partner or executive. 

Reasons to do your grocery shopping online: 

We have a list of reasons for you to prefer online grocery shopping to walk-in a store. 

• You don’t have to waste your time commuting from one place to another. Online shopping is convenient. 
• You can shop for groceries anywhere and anytime using your mobile device or laptop. 
• You can either buy in bulk or give out a short list of items and get them delivered to your doorstep. 
• It’s budget-friendly as you’ll get more discounts and membership benefits through online ordering. 
• You don’t have to wait in long queues in billing areas to get your goods billed. 
• You can make payments online and relax on your weekend without worrying about doing the grocery chore. 

Conclusion: 

This is a comparison between three giant online grocery stores, and now it’s your turn to pick what works best for you. We also have a tip to add at the end. 

Have you heard of Wispri, a price drop tracker?

Now you do! Download Wispri or add the extension to your browser, and you’ll get a price drop alert whenever you plan on buying a product. 

You can get it further than the discounted price. How cool is that!!